Frequently Asked Questions

Hourly charter is estimated at $120 per hour for a sedan, $150 for an SUV, $230 for an S-Class, and $240 for a Sprinter, with a three-hour minimum. Those three-hour estimates are $360, $440, $690, and $710. Waiting during the reserved hourly block is included; overtime is billed under the quote. One-way transfers are written from your pickup, destination, vehicle, date, and any agreed stops. Quoted prices include chauffeur gratuity and applicable service and card fees. Tolls, parking, and airport fees are confirmed on the quote.

Cancellation, wait, and refund terms are on the written quote and can vary by vehicle class and travel date. Review those terms before you confirm the reservation.

Ask for flight tracking on the reservation and include the airline and flight number. If the flight number or airport changes, tell dispatch. Wait time and delay coverage follow the terms on your quote.

Use the meeting location, vehicle description, and chauffeur contact on your confirmation. Follow those assigned instructions at the current terminal rather than an app-ride pin or a posted bus stop.

Request child seats when you book and include the child's age or seat type. Availability depends on the assigned vehicle and operator, so we confirm the seat with the reservation.

Yes. Quoted prices include chauffeur gratuity and applicable service and card fees. You are not asked to add an extra percentage at the curb. Tolls, parking, and airport fees are confirmed on the quote. On hourly charter, waiting during the reserved block is included.

Yes. Ask for billed-account setup, reference numbers, and invoicing cadence when you book. We can note recurring routes and passenger details. The same chauffeur is a preference to request, not a guaranteed assignment.

We arrange cars in Downtown Pittsburgh, Oakland, Shadyside, Squirrel Hill, the Strip District, South Side, Mt. Lebanon, and Cranberry Township. Regional trips to Cleveland, Philadelphia, Morgantown, and Harrisburg are quoted from the addresses you provide. Coverage uses vetted local affiliate operators.

Planning classes are sedan 3 passengers and 3 bags, SUV 6 and 6, S-Class 3 and 3, and Sprinter 12 and 12, subject to the assigned configuration. More than 12 passengers or 12 bags needs a coordinated quote. Confirm amenities, child seats, and accessibility on the assigned vehicle.

Yes. Provide the passenger's mobile number, pickup details, and any flight or entrance notes. We send confirmation and chauffeur details to the contacts you designate.

Contact dispatch as soon as the flight is cancelled or rebooked. Changing the reservation depends on vehicle availability and the wait, cancellation, and change terms on your quote.

Request a quote online or call dispatch. Provide pickup and drop-off addresses, date and time, vehicle class, passenger and bag counts, and any stops. The written price includes gratuity and applicable service and card fees. Confirm tolls, parking, airport fees, and cancellation terms on that quote.